Shipping and Delivery Policy
Most products can be shipped for free to most addresses. Please read the seller shipping policy before buying. Most sellers ship via UPS, FedEx or USPS, depending on the weight/volume of the goods and the shipping address. Please check individual product description pages for complete information about shipping for that product.
Shopping on Tropikia offers the possibility of getting a great deal and/or finding an item you want that you've been unable to find elsewhere. One reocurring headache with both buyers and sellers is getting that bargain from the seller to the buyer.
When a buyer is ready to buy, it's important to always factor in the cost of shipping and handling before you buy, read the seller shipping details or ask the seller if you're unsure. Make sure you know exactly how much it will cost, if the item is insurable, and how soon you can expect to receive your item.
Setting reasonable rates for shipping and handling sometimes seem more challenging. Shipping and insurance fees are determined by the carrier and are a hard cost. The buyer can go to the websites of the postal service, UPS and other carriers to determine actual shipping and insurance.
Another factor to consider is the shipping time. Sellers have no control over how long their merchandise is in transit, but they do control when it is shipped. If the seller's shipping policy does not clearly state when an item will be shipped, the buyer should ask, especially if time is important. If a buyer pays for expedited shipping or Priority Mail, it is reasonable to expect the seller to ship within 48 hours after payment is confirmed. It is also reasonable for the seller to notify buyers when their item has shipped.
Another cost to consider is delivery confirmation. Unfortunately, fraud is widespread and sellers have to protect themselves against claims of undelivered items. Therefore, most sellers are adding delivery confirmation into the S&H.
Good sellers care deeply about their buyers and take pride in getting their merchandise out quickly and at the most reasonable price. Good buyers do their homework so they know how much they will pay and how long (approximately) it will take to get their great bargain before they hit the buy button.
Currently, we only ship to addresses within the United States and Canada.